Broadvox Direct Standard Features

 

Online Account Management

Your Online Account Manager (Portal) is a secure and direct way to access your Broadvox Direct account information and features. It is password protected and operates in real time.
You can view the most accurate and current billing statement, change features for immediate use and update your preferences at any time from your computer.

 

 FREE Calls To Canada

Because the world is getting smaller, your local calling area needs to be larger. With Broadvox Direct, calls to Canada are part of your local calling area. That means there is never an *additional charge to call Canada.

Call anywhere in Canada

Call any time, day or night

Talk as long as you want…

**No local or long distance charges—EVER!

Caller ID

Caller ID is a great way to protect your privacy—and with Broadvox it's a free feature. Now you can choose to ignore calls from telemarketers, strangers or people you'd rather not talk with at this time. Calls that you don't take will automatically go to your voicemail. Caller ID is quick and easy, and it's always on with Broadvox.

  • Compatible with any Caller ID-enabled phone device
  • Know who is calling before you pick up the phone
  • Answer only the calls you want, when you want
  • Incoming number displayed to let you know who's on the line
  • Works with Call Waiting feature to display the new incoming caller's phone number

Caller ID Block

Sometimes you need your calls to be discreet. When you activate Caller ID Block, your number will not show up on the other party's Caller ID. Private, easy, free—another advanced feature provided by Broadvox Direct

  • Blocks your identity when making outgoing calls
  • Activate Caller ID Block whenever you want on a call-by-call basis
  • Keep your privacy as you make calls

Conference Calling

Connect coast-to-coast and somewhere in between with just one feature—Conference Calling.

With Broadvox, three parties anywhere can talk together any time. There are no fees for making three way calls. Rate charges correspond to your plan.

For instance, if you have the unlimited plan, there's no charge for calls within the USA or Canada, no matter how many calls you make or how long they last.

Family Address Book

Save time with the Family Address Book.

It’s a feature you control online. Add or delete contact names at any time using your Web browser or Web-enabled cell phone.

Access your address book from your BROADVOX Online Portal.

You will begin by creating one family phone book for all your favorite contacts.

Then you can decide whether to call them from your phone or from within your portal.

Reaching out to your family or close friends is easier now that you no longer have to deal with notebooks and business cards.

Repeat Dialing
Don't Let Busy Signals Stop You

  • Automatically calls back when the number you are trying to reach is busy
  • Continues to call the busy number for up to 30 minutes Use your Broadvox
  • Service while Repeat Dialing is at work

Speed Dialing

Quickly dial the people you call most often.

  • No more post-it notes or scrap pieces of paper.
  • Store those important numbers that escape you when you most need them
  • Program your important numbers on your dial pad, so next time pick up the phone - your favorite contacts are a button press away.
  • It's as easy as pressing one number that will directly connect you to who you are calling.
  • This feature allows you program up to 20 entries (from your Portal) or your accessible phone keys

Customizable Contact Lists
You can add all of your family, friends, business associates, etc. Additionally you can assign these contact to groups (eg: Mom, Dad, Children).

  • When calls come in you will be able to send those calls, based upon their assigned group to the appropriate location. People in your VIP list for example will be sent to your home, then your cellular phone, then perhaps to your work phone.

At the same time members of your ‘family’ group (managed from your contact list ) might ring your cellular phone FIRST, then your home phone, even when you they are dialing your home phone directly. This adjustable feature is called. No more taking messages or missing calls. Additionally you will have just one voicemail box to check, rather than multiple message locations.  

Call Transfer
Wrong numbers and miss dials happen.

Someone calls you when they mean to call another number. -Or they can't remember the number of the caller they needed to reach. Tell them to hold on, then direct the call to the desired number.

Try using this feature before heading out to the supermarket. Forward your calls to your cell phone while you shop.

Do Not Disturb
Whether it is a quick nap or busy work load - why bother with the hassle of continuous phone calls that you may want to avoid?

All of those unwanted calls will be fowarded to your voicemail while you focus on something else besides the endless ringing of the phone

Do not disturb is one of the great FREE features provided to you by BROADVOX Direct.

Call Waiting
You're busy, and you don't want to miss a call. Manage the calls coming in easily with call waiting.

Call waiting alerts you to calls coming in while you're already on the phone, so you can choose if you want to answer them. You can also let your calls rollover into voicemail and respond later. It's your choice.

  • Place a call on your direct number and answer an incoming call (all at once)
  • Alternate between two calls as much as you want, as long as you like
  • Works with Caller ID, so you know who’s on the other line
  • Activate for a single call or activate online for permanent use

Call Forwarding
Forward Calls to Any Number in the US and Canada, FREE

  • Go online to turn Call Forwarding on and off
  • Choose which calls to forward
  • Choose which calls go to voicemail, your cell phone, or another phone
  • Control ring delay length before call forwarding begins
  • Control which voicemail picks up forwarded calls
    ( if you have more than one voicemail system)

Voicemail
With Broadvox, voice mail is always at your fingertips. Whether you're near a phone or computer, you have the access to control and retrieve the messages you want. And, you can customize the way you want to retrieve your messages, which message you want to hear and which messages are worth saving. It's all up to you and it's all with Broadvox.

  • Get email notifications of new voice mail messages
  • No charge to check voicemail from any phone— USA or Canada
  • Save as many messages as you like for as long as you like
  • Save messages to your hard drive
  • Change PIN numbers in real time
  • All popular media player formats are supported

Call Logs
Keep track of calls online. Our online solution for call monitoring is easy. Why stress over the calls that you couldn't get to in time?

  • Our logs can identify Missed, Incoming and Outgoing calls
  • View the time and date of your call logs
  • Specify on your Portal who is calling you, so when your phone rings your Caller ID will display the important person trying to reach you!

Stutter Dial Tone
Quick Alert to let you know when you’ve got messages waiting in you Voice Mail

You will hear a stutter tone when you pick up your receiver

Once you have listened to your messages your stutter tone will disappear

Fax To Email
As a standard feature your Broadvox Direct phone number will receive faxes and email them to you as an attachment to your email account.

Additionally you can forward these faxes by simply forwarding your email to other people, Your Broadvox Direct Fax to E-mail is a powerful feature that allows you to retrieve your faxes worldwide.

 

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